FAQ

Hotel

Arrival, Departure & Getting Here

Check-in is available from 3:00 pm, while check-out is by 12:00 noon.

Early arrivals and late departures may be arranged subject to availability. We recommend contacting our Concierge team in advance so we can accommodate your request whenever possible.

Villa Ermellina is ideally located just outside Siena’s historic medieval walls, only a few minutes by car from Porta Camollia, and is easily accessible via Italy’s main road network.

The nearest airports are:

  • Florence Airport – approximately 55 km
  • Pisa International Airport – approximately 55 km
  • Bologna Guglielmo Marconi Airport – approximately 165 km

If travelling by train, Siena Railway Station is just a short distance from the property.

Our Concierge will be delighted to arrange private chauffeur transfers to and from any airport or railway station upon request.

Yes. We are pleased to welcome one pet of up to 25 kg per room.

A non-refundable fee of €25 per night applies.

Yes.

Complimentary private parking is available for all hotel guests within the grounds of our historic estate.

Absolutely.

Villa Ermellina offers dedicated accessible guest rooms and barrier-free access to the main public areas, restaurants and gardens.

Should you have any specific accessibility requirements, we kindly ask that you contact us before your arrival so we can ensure every detail of your stay is perfectly arranged.

Dining, Restaurants & Dress Code

Every morning, guests are invited to enjoy an exceptional breakfast experience featuring an extensive buffet alongside à la carte specialities inspired by local Tuscan flavours.

Breakfast is served daily from 7:00 am to 11:00 am.

Certainly.

Both our signature restaurant, La Rosa Nobile, and our elegant 18:68 Cocktail Bar welcome guests who are not staying at the hotel.

As availability can be limited—particularly for dinner and sunset aperitifs—we highly recommend booking in advance.

To complement the refined atmosphere of the estate, we recommend smart casual attire for dinner at La Rosa Nobile and for evenings at Bar 18:68.

Elegant yet relaxed clothing is encouraged; formal evening wear is not required.

Facilities, Leisure & Family Experiences

Guests can enjoy a wide range of premium amenities, including:

  • Two outdoor swimming pools
  • A fully equipped fitness centre
  • A renovated tennis court
  • Complimentary private parking
  • La Rosa Nobile Restaurant
  • 18:68 Cocktail Bar
  • Expansive historic gardens and outdoor spaces

Our panoramic outdoor swimming pool is open seasonally and is complimentary for hotel guests.

To preserve the peaceful atmosphere of the estate, day access for non-residents is not available.

Yes.

Complimentary high-speed Wi-Fi is available throughout the entire estate, including guest rooms, suites, restaurants, meeting rooms, the gardens and pool area.

Absolutely.

We warmly welcome families and, upon request, can provide baby cots, highchairs and dedicated welcome amenities for younger guests.

Outside, our beautiful Rose Garden offers generous, safe open spaces where children can enjoy the outdoors.

Yes.

Villa Ermellina is one of Tuscany’s most prestigious venues for weddings and exclusive private events.

We host unforgettable celebrations for up to 400 guests in elegant indoor and outdoor settings.

For further information, we invite you to explore our Weddings & Events section or contact our Events Team to begin planning your celebration.

Pet-Friendly Policy

Yes.

Villa Ermellina is proud to be a pet-friendly hotel.

Small and medium-sized pets are welcome in selected guest rooms. One pet of up to 25 kg per room is permitted, subject to a non-refundable fee of €25 per night.

To ensure the most comfortable stay for both you and your four-legged companion, we kindly ask that you notify us at the time of booking.

Wedding

Planning, Availability & Exclusive Use

To ensure your preferred date is available, we recommend booking Villa Ermellina 6 to 12 months in advance. However, if your wedding is taking place sooner, we encourage you to get in touch, as we may still be able to accommodate your request.

Absolutely. We would be delighted to welcome you for a private guided venue tour by appointment.

To help you fully experience the atmosphere of your wedding day, our Event Manager will, whenever possible, schedule your visit at the same time of day as your future celebration, allowing you to appreciate the natural light and ambience of the venue.

Yes. We can hold your preferred date on a provisional basis for an agreed period, giving you time to finalise your plans.

Yes. We offer the possibility of exclusive use of the entire estate, ensuring complete privacy for you and your guests.

Many couples—particularly those travelling from abroad—choose to transform their wedding into an unforgettable weekend celebration, with the villa reserved exclusively for family and friends.

Ceremonies, Wedding Celebrations & Weather Contingency

Villa Ermellina welcomes a variety of wedding celebrations, including symbolic ceremonies.

Our enchanting Rose Garden provides the perfect setting for symbolic ceremonies and outdoor celebrations.

If you are planning a religious wedding, our team will be delighted to recommend some of Siena’s most beautiful historic churches, all located just a few minutes from the villa.

Yes. International couples may celebrate a legally recognised civil wedding by providing the documentation required by the Municipality of Siena.

As legal requirements vary depending on your nationality, we recommend confirming the necessary documentation with your local embassy or consulate, or consulting an Italian legal advisor before making arrangements.

Your wedding will be exceptional whatever the weather.

Villa Ermellina offers elegant indoor spaces and covered outdoor areas that serve as a refined weather contingency plan, carefully prepared with the same attention to detail as our outdoor settings.

Should you wish, bespoke marquees or gazebos can also be arranged in advance at an additional cost.

Wedding Reception, Banqueting & Wedding Cake

Thanks to the flexibility of our indoor and outdoor spaces, Villa Ermellina can host over 500 guests.

Our team will tailor the layout of the gardens and reception rooms to perfectly suit both the size and style of your wedding.

Absolutely.

Every dining experience at Villa Ermellina is entirely bespoke. Our Executive Chef, Andrea Guerrini, together with our Bar Manager, will create a personalised menu reflecting your tastes and the style of your celebration.

We are pleased to accommodate all dietary requirements, including food allergies, intolerances, vegetarian, vegan and gluten-free menus, as well as dedicated children’s menus.

Menu tastings can also be arranged before the wedding upon request.

Your wedding cake can be handcrafted by our in-house pastry team according to your preferences, or, if you prefer, you are welcome to work with an external pastry chef of your choice.

Suppliers, Décor, Entertainment & Venue Policies

To ensure the highest standards of quality and seamless event coordination, Villa Ermellina collaborates with a carefully selected network of trusted professionals, including photographers, florists, stylists and musicians.

Should you wish to work with your own suppliers, this is possible subject to prior approval by our events team.

Live music and DJ performances are permitted until the agreed finishing time, in accordance with local regulations and with consideration for guests staying at the property.

To protect the estate, its historic gardens and the surrounding wildlife, traditional fireworks are not permitted.

Cold spark fountains and handheld sparklers are generally allowed, subject to prior approval.

Accommodation, Logistics, Rates & Booking Policies

Yes.

Villa Ermellina offers up to 117 guest rooms, allowing family and friends to stay together throughout your celebration.

We are pleased to arrange a dedicated room block at preferential rates for your wedding guests and recommend confirming accommodation shortly after securing your wedding date.

The villa offers complimentary on-site parking reserved for wedding guests.

Our main reception areas and guest facilities are fully accessible for guests with reduced mobility. Should you have any specific accessibility requirements, we kindly ask that you inform us in advance so we can ensure every detail is arranged accordingly.

Private transfers to and from Siena railway station and the major airports can also be organised upon request with personalised quotations.

Following your initial consultation or venue visit, you will receive a detailed and transparent proposal outlining all included services.

Any additional services or subsequent changes will be quoted separately.

To secure your booking, a booking deposit is required upon signing the contract.

Payment schedules, cancellation terms and contractual conditions may vary depending on the nature and scale of the event.

Events

Planning, Event Enquiries & Business Proposals

Following an initial discovery call, our Events Team will prepare a detailed proposal within 48 business hours, including venue availability, recommended meeting spaces and a tailored quotation.

For larger conferences and corporate events, we recommend booking 2–4 months in advance to ensure maximum flexibility.

To prepare a tailored proposal, we recommend including the following information:

  • Estimated number of attendees
  • Preferred or tentative event dates
  • Type and format of the event
  • Audio-visual (AV) requirements
  • Catering requirements, such as coffee breaks, business lunches or gala dinners

A private site inspection can also be arranged, ideally at the same time of day as your planned event, allowing you to experience the venue under similar lighting conditions.

Following your initial consultation or site visit, you will receive a transparent and detailed proposal outlining all included services.

Any additional requests or modifications will be quoted separately.

To confirm the booking, a booking deposit is required upon signing the agreement.

Payment schedules, cancellation policies and contractual terms may vary depending on the size and complexity of the event.

Meeting Rooms, Capacity & Venue Set-Up

Villa Ermellina offers four versatile and fully adaptable meeting rooms.

Our elegant Salone delle Rose is the property’s flagship venue, accommodating up to 400 delegates in theatre style or 280 guests for gala banquets.

For executive meetings, board meetings or smaller gatherings, additional private meeting rooms are available.

All principal event spaces benefit from abundant natural daylight.

Absolutely.

Our meeting rooms can be interconnected to create one large exhibition or conference space, making the Salone delle Rose ideal for sponsor exhibitions, product showcases, networking areas or plenary sessions.

Temporary corporate branding, signage and display materials are welcome within the reserved areas and can be coordinated with our Events Team to ensure they complement the villa’s historic character.

Our experienced in-house logistics team can efficiently transform room layouts between sessions and create bespoke staging or customised event settings tailored to your programme.

Multi-Day Conferences, Technology & AV Support

Yes.

Thanks to our four independent meeting rooms, Villa Ermellina is perfectly suited to multi-day conferences, corporate conventions and educational programmes requiring simultaneous plenary sessions, breakout meetings and workshops.

Villa Ermellina is equipped with modern event infrastructure, including a dedicated high-speed Wi-Fi network reserved exclusively for conferences and corporate events, completely separate from the hotel’s guest network.

The venue includes essential AV equipment such as projection screens, projectors, microphones and technical assistance.

For more sophisticated productions—including large LED walls, professional video direction, live streaming or hybrid events—we collaborate with leading specialist AV partners.

Simultaneous interpretation booths and professional interpreting services can also be arranged through our trusted external partners.

Business Catering, Coffee Breaks & Dining

Our culinary offering is designed to integrate seamlessly with your event schedule.

Whether you require elegant coffee breaks, buffet lunches, networking receptions or formal gala dinners, every service is planned to combine efficiency, quality and an exceptional dining experience.

Certainly.

Every Food & Beverage experience is fully bespoke and created in collaboration with Executive Chef Andrea Guerrini and our Bar Manager.

We accommodate all dietary requirements, including allergies, food intolerances, vegetarian, vegan and gluten-free menus, as well as lighter or dedicated menus for younger guests when required.

Menu tastings can also be arranged before the event upon request.

Accommodation, Logistics & Team Building

es.

Villa Ermellina offers 117 elegant guest rooms and suites, allowing participants to stay comfortably on-site throughout the event.

The property also features spacious on-site parking with ample space for coaches and buses.

Our 40,000-square-metre private estate, together with its gardens and outdoor spaces, provides the perfect setting for tailor-made team-building experiences.

Activities can include:

  • Tuscan wine tastings
  • Outdoor team challenges
  • Orienteering experiences
  • Wellness activities
  • Exclusive private experiences designed around your objectives

Upon request, we can also arrange private transfers between Villa Ermellina and Siena Railway Station, Florence Airport, Pisa International Airport and Bologna Airport.

Yes.

All principal meeting rooms and access routes throughout the property are fully accessible to guests with reduced mobility, ensuring an inclusive and comfortable experience for every attendee.